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Custom Color & Function. Superior Texture.
To help new customers quickly understand the procurement process and service details, answer common questions during the procurement process, and improve cooperation efficiency and trust, we have compiled the following high-frequency Q&A to provide full support for your procurement.
Quick response within 2 hours on weekdays, formal quotation for complex customized and large orders will be issued within 24 hours. The quotation includes complete information such as unit price, delivery time, shipping cost, and relevant certifications, ensuring efficient communication without delay and not affecting your procurement plan.
We offer free standard color samples (100-200g/sample) to meet your quality verification needs; a small sampling fee will be charged for customized colors and samples with special functions (such as high temperature resistance and high corrosion resistance), which can be fully deducted from the payment for subsequent orders; for sample mailing, we can negotiate with the express delivery company to collect on delivery or we will bear the postage.
Yatu implements strict quality control throughout the entire process, establishing a closed-loop management system from raw material entry to finished product delivery. Each batch of products is accompanied by a COA quality inspection report. Regular products have passed SGS, RoHS, REACH, ISO9001 and other certifications, and MSDS and TDS documents can be provided upon request. Core performance indicators such as weather resistance, corrosion resistance, and color difference meet the standards, with strong batch stability, eliminating potential quality risks.
The minimum order quantity for regular colors is 100kg . Small-batch trial orders are available for in-stock colors (specific details are negotiable). Long-term cooperative customers and stable purchasing customers can flexibly adjust the minimum order quantity and support bulk purchases after trial orders to verify quality.
In-stock colors: Production and shipment completed within 2-3 days; Regular custom colors: Production cycle of 3-5 days ; Special processes, large orders (10 tons and above): Production cycle of 5-10 days; Domestic logistics can reach within 3-7 days, foreign trade orders are shipped according to the agreed booking time, and urgent orders can apply for priority production to ensure your delivery needs.
Product prices are mainly affected by fluctuations in core raw materials (resin, curing agent, titanium dioxide , etc. ) and international oil prices. Quotations are calculated based on real-time market conditions. Long-term cooperative customers can sign a price lock-in agreement to lock in prices for a period of time and avoid the risk of raw material fluctuations. Bulk purchases can enjoy tiered discounts, with larger purchase volumes receiving greater discounts.
Fully supported! We can precisely adjust colors based on your color chart and samples (color difference ΔE≤0.5), and also support customization of special functions and appearance effects such as outdoor weather resistance, high temperature resistance, high corrosion resistance, sand texture, wrinkle, and matte finish; professional engineers provide one-on-one support, offering free color matching schemes and test spray guidance to ensure that customized products meet your usage needs.
Domestic procurement: The standard payment method is "30% deposit in advance, and the balance is settled before shipment", with flexible payment terms negotiable; Foreign trade procurement: We support mainstream payment methods such as T/T and L/C, with a standard payment of 30% in advance plus the balance upon presentation of a copy of the bill of lading, ensuring the safety of cooperation between both parties.
We provide professional technical guidance throughout the process, including setting spraying parameters, pre-treatment of workpieces, and troubleshooting during construction. If product quality issues arise, we will respond within 24 hours and provide a solution within 48 hours. Returns and exchanges are available upon request. For foreign trade clients, we can assist with customs clearance and provide relevant documents such as certificates of origin and customs declarations to eliminate any concerns after procurement.
We warmly welcome new clients to conduct on-site factory visits, and we also offer video factory visits, with our production lines and laboratories fully open to allow you to intuitively understand our production capabilities and quality control standards. We can provide all relevant documents, including third-party testing reports, environmental certifications, and factory qualifications, as needed to help you complete bidding, compliance audits, and other related tasks.
Deeply cultivating the field of metal powder coatings, building a global production and service network, becoming a leading global provider of metal surface coating solutions, and working together with partners for mutual benefit.
